Contact Yuzi

Yuzi sells online and supports customers through several channels. Choose whichever is most convenient for you.

International customers

We reply in English. Messages sent outside our working hours are answered on the next working day.

Hotline and Zalo	0793 799 707: product advice, orders and warranty
Email	admin@yuzi.vn: complaints, partnerships and invoices
Facebook and Instagram	@yuzivietnam: direct messages during working hours
Hours	Every day, 9:00 to 18:00 (GMT+7)

Request	Please include	How to reach us
Help choosing a product	How you plan to use it, and your laptop size if relevant	Email, WhatsApp
Order status	Order number and the email or phone number used to order	Email, WhatsApp
Warranty claim	Order number, plus photos or a video of the issue	Email, WhatsApp
Returns (orders delivered in Vietnam only)	Order number or phone number used to order	Zalo, hotline, Facebook
Invoices, wholesale and partnerships	Company details and tax code	Email

Yuzi sells online only and does not have a retail shop. International orders are placed directly on this website.

Company name	Di Dau Do Di Joint Stock Company
Tax code / business registration number	0317154136, issued by the Ho Chi Minh City Department of Planning and Investment on February 16, 2022
Registered office	2/13 DHT11 Street, Group 18A, Quarter 3, Dong Hung Thuan Ward, District 12, Ho Chi Minh City, Vietnam
E-commerce registration	Notified to the Ministry of Industry and Trade of Vietnam: view the record on online.gov.vn